Despite handling a high volume of job openings in technology, the HR team lacked visibility into the recruitment funnel and employee costs.

• Difficulty measuring time-to-fill and comparing effectiveness of recruitment sources.
• Lack of visibility on hired vs. open vs. frozen jobs, making workforce planning reactive.
• Limited control of payroll costs by department and inability to monitor turnover and tenure.
• Manual spreadsheets for both recruitment and staff costs, which were time-consuming and prone to errors.